On July **, **** I had appliances delivered to my house. Upon delivery, the delivery dr...
GetHuman-lacey_pe's customer service issue with Best Buy from July 2018
Help with my Best Buy issue
First: share to improve GetHuman-lacey_pe's odds
Strength in numbers! Companies respond better when others are watching.
Next: our robot will wait on hold for GetHuman-lacey_pe to get a Best Buy rep on the line!
Always use the GetHuman Phone tocall Best Buy. We wait on hold and get a rep on the line for you faster and for free!
Before contacting them, items GetHuman-lacey_pe may need:
Order number, Billing address, Email address on the order, and Phone number on the order
The issue in GetHuman-lacey_pe's own words
On July **, **** I had appliances delivered to my house. Upon delivery, the delivery drivers (who are not employees of Best Buy) informed me that the Best Buy employees had my stove (unpackaged) on the dolley and had the stove handle leaning up against the dolley. Obviously, the stove handle was damaged due to this carelessness. The delivery drivers offered me a $*** gift card for Best Buy due to the inconvenience of receiving a damaged product. I filled out the form and decided on the electronic version of the gift card. Well, it is now July ** and I was told that the electronic gift card would only take * - * days to receive via email. I have contacted the store on * other occasions and have gotten no response back. I find Best Buys customer service extremely inadequate due to the fact that no one has called me to apologize for the carelessness in the first place and the fact that I haven’t received an electronic gift card. Hence why I have now resorted to electronic communication. **Val *: **** **** **** *****Order *: **** *** ******I expect to hear back from someone and to be compensated for this mistake on Best Buys behalf.**Thank you for your time,*Lacey Perry
GetHuman-lacey_pe did not yet indicate what Best Buy should do to make this right.
I have an issue with Best Buy too
How GetHuman-lacey_pe fixed the problem
We are waiting for GetHuman-lacey_pe to fix the problem and share the solution with the rest of us customers.
Follow this to see how it gets fixed
Find similar issues & fixes
Follow other customers in the midst of the same issue or find a prior solution.