On My ** I bought a MacBook air as a gift to my son and theOffice Home & Student...
GetHuman920821's customer service issue with Best Buy from July 2018
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The issue in GetHuman920821's own words
On My ** I bought a MacBook air as a gift to my son and theOffice Home & Student ****. I was approved a BB Credit Card and pay monthly. My son couldn't install the program and I went to to store, talk to the Manager and the he said they sold me wrongly the program. They sold me a windows program for the Mac. I didn't notice that neither my son. I was son sure they sold me the correct program. Then he told me he couldn't do anything because we use the code (although it is useless for the mac). I went to Microsoft and bought the right program for Mac and pay $***.**. I am very disappointed because I had to pay for the program Best Buy sold me wrongly and also paid again for a correct program.
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