Order BBY**-************, web site changed shipping address to old out of date address...

GetHuman-rhdscram's customer service issue with Best Buy from July 2018

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The issue in GetHuman-rhdscram's own words
Change address back to original after site assigned old address to order ... Order BBY**-************, web site changed shipping address to old out of date address. Immediately attempted to change but site would not allow change or cancellation. Phone rep offered no help other than to claim it "lost" in * weeks which I'm sure is just a lie to get me off the line.
Change address to same as billing address
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Best Buy

bestbuy.com
Customer service issue
Reported by GetHuman-rhdscram
Jul 25th, 2018 - 10 mons ago
I have an issue with Best Buy too
Fixed
Seen by 4 customers so far
Similar issue to 1381 others
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Items needed
Order number
Billing address
Email address on the order
Phone number on the order
Timeline
GetHuman-rhdscram started working on this issue
Jul 25th, 2018 8:38am
GetHuman-rhdscram indicated the issue is not fixed yet.
Jul 25th, 2018 2:42pm
GetHuman-rhdscram indicated the issue is not fixed yet.
Jul 25th, 2018 2:44pm
GetHuman-rhdscram indicated the issue is not fixed yet.
Jul 26th, 2018 3:02pm