Not addressed.

GetHuman913230's customer service issue with Best Buy from July 2018

Help with my Best Buy issue
The issue in GetHuman913230's own words
Get my cellphone case back. I used the regular toll free number and eventually got a human and complained so much they sent my call to the complaint dept. and eventually to a human at the store who promised to find it and call me back. that never happened. ... My cellphone was left @ best buy downers grove
I want a phone number directly to this store as there are many times I need to reach a person, and I want my cellphone case or a replacement (I bought it there too).
Bought my computer there, have had a tech contract ever since, and bought an expensive phone there two weeks ago.
I have an issue with Best Buy too
How GetHuman913230 fixed the problem
I called customer service several times until I got a human. Then I got the complaint department. They connected me to the store. That didn't work. And I had to go back to the store to resolve the issue.
Please help with my Best Buy issue
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Best Buy

Customer service issue
Reported by GetHuman913230
Jul 24th, 2018 - 10 mons ago
I have an issue with Best Buy too
Fixed
GetHuman913230 shared how to fix
Seen by 9 customers so far
Similar issue to 1377 others
0 customers following this
Items needed
Order number
Billing address
Email address on the order
Phone number on the order
Timeline
GetHuman913230 started working on this issue
Jul 24th, 2018 7:56pm
GetHuman913230 indicated the issue is not fixed yet.
Jul 25th, 2018 1:07am
GetHuman913230 indicated the issue is not fixed yet.
Jul 25th, 2018 1:11am
GetHuman913230 confirmed the issue is fixed. Hooray!
Jul 26th, 2018 11:47am
GetHuman913230 confirmed the issue is fixed. Hooray!
Jul 28th, 2018 4:15pm