Ok so I keep calling Best buy Regarding my order *BBY**-************and the response I...

GetHuman-jumbadud's customer service issue with Best Buy from July 2018

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The issue in GetHuman-jumbadud's own words
Ok so I keep calling Best buy Regarding my order *BBY**-************and the response I get is VERY unclear. I first called around January * February of this year and they told me the refund for the laptop was going to be given to me in *-* PayPal billing cycles which is like *-* months (not even). It’s been well over * PayPal billing cycles so I call again today (July **nd) and get the same response as I did a couple of months ago saying it would be another *-* PayPal billing cycles... I feel cheated out and it seems as if I won’t be getting money back and they are just stalling time so I forget about it like I almost did. I’m only emailing because most of the people I talk to on customer service are hard to understand and I would like a written response. Sorry for bothering you guys but has gotten really annoying. Anyways thanks for the response.

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Best Buy

Customer service issue
Reported by GetHuman-jumbadud
Jul 23rd, 2018 - 3 years ago
Fixed
Seen by 18 customers so far
Similar issue to 1351 others
0 customers following this
Items needed
Order number
Billing address
Email address on the order
Phone number on the order

Timeline

GetHuman-jumbadud started working on this issue
Jul 23rd, 2018 12:41am
GetHuman-jumbadud indicated the issue is not fixed yet.
Jul 24th, 2018 1:42am