On June **th of this year, I purchased a Sony Camcorder. I did not use it and attempte...
GetHuman-jmvoelkn's customer service issue with Best Buy from July 2018
12 views | 1132 similar | 0 following
Help with my Best Buy issue
First: share to improve GetHuman-jmvoelkn's odds
Strength in numbers! Companies respond better when others are watching.
Next: our robot will wait on hold for GetHuman-jmvoelkn to get a Best Buy rep on the line!
Always use the GetHuman Phone to call Best Buy. We wait on hold and get a rep on the line for you faster and for free!
If time is of the essence or you are lost, we partner with a California-based expert help company with tech support available 24/7. Enjoy a $1 one-week trial membership and get help from a live person now: Talk now with an expert.
Before contacting them, items GetHuman-jmvoelkn may need:
Order number, Billing address, Email address on the order, and Phone number on the order
The issue in GetHuman-jmvoelkn's own words
On June **th of this year, I purchased a Sony Camcorder. I did not use it and attempted to return it today - within the ** day allowable window for Elite Members. When I got to the store I was informed that I was no longer Elite. The employee went to find some manager to see if they'd still take it back. He or she had no interest in my situation and didn't even take the time to come and speak with me. Instead, he sent the employee back stating they would not take the unit back as I had only ** days. **When I had originally asked for a receipt at pick-up they told me the stickers on the boxes with their initials on it would suffice with security and that the receipt was on file. Had I been supplied with a real receipt, I would have seen the downgrade in status. **Your manager at the Flower Mound, TX location has basically confirmed your company does not care about its customers. I've bought enough there that I was Elite in January ** when I bought a printer.... To fix the problem, I want to return the camera. The employee at the return desk has already confirmed it has not been used and is in perfect condition.
GetHuman-jmvoelkn did not yet indicate what Best Buy should do to make this right.
I have an issue with Best Buy too
How GetHuman-jmvoelkn fixed the problem
We are waiting for GetHuman-jmvoelkn to fix the problem and share the solution with the rest of us customers.
Follow this to see how it gets fixed
Prefer a step by step guide?
We've taken the time to write instructions for how to solve some of the most common Best Buy customer problems.
We can help you get Best Buy's attention and get better help faster. Tap below to get started.
Help from Real People?
If our free tools aren't enough, we partner with a US-based company with live tech support experts available 24/7. Take advantage of a $1 one-week trial membership and chat with an expert now.
Get tips from pros & other customers, and get it handled faster:
For better results, write at least 100 characters
This email address isn't valid
Follow this issue
See how GetHuman-jmvoelkn fixes it.
This email address isn't valid
Best Buy
Customer service issue
Reported by GetHuman-jmvoelkn
Jul 6th, 2018 - 5 years ago
I have an issue with Best Buy too
Not resolved
Seen by 12 customers so far
Similar issue to 1132 others
0 customers following this
Follow this issue to see how it gets fixed
Timeline
GetHuman-jmvoelkn started working on this issue
Jul 6th, 2018 5:00pm
Paying Your Telecom Too Much?
After helping consumers for 10 years, we realized that you need an impartial, live person you can talk to about comparing the various TV, cable, Internet and phone plans in your area- somebody who can compare the best deals across telecom providers. So we created a free concierge service you can call at the phone number below.
Call Anytime: 888-379-2546Our concierge is unaffiliated and therefore able to compare deals across many companies