Order *: BBY**-************ **Hello - my new GE washer- dryer was installed unleveled i...

GetHuman-dxmccar's customer service issue with Best Buy from July 2018

Help with my Best Buy issue
The issue in GetHuman-dxmccar's own words
Order *: BBY**-************ **Hello - my new GE washer- dryer was installed unleveled in June. On June ** I had a tech come to my house to level the machine and he was unable to do so - that was Geek Squad service number ******** on June **, ****. The tech said the machine could not be leveled because the base of the machine was broken, and he would inform Best Buy to replace the machine. I have not heard anything since, and nobody else at Best Buy I have spoken to knows anything. Can you assist? I have a new broken GE washer-dryer installed by BestBuy.**Dennis McCarthy******@***.com
GetHuman-dxmccar did not yet indicate what Best Buy should do to make this right.
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How GetHuman-dxmccar fixed the problem
I had to go to my local Best Buy for assistance, although this was an online order - and is why Amazon will soon put Best Buy out of business. Prime rules
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Best Buy

Customer service issue
Reported by GetHuman-dxmccar
Jul 3rd, 2018 - 9 mons ago
I have an issue with Best Buy too
Fixed
GetHuman-dxmccar shared how to fix
Seen by 4 customers so far
Similar issue to 1098 others
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Items needed
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Email address on the order
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Timeline
GetHuman-dxmccar started working on this issue
Jul 3rd, 2018 11:14pm
GetHuman-dxmccar indicated the issue is not fixed yet.
Jul 4th, 2018 12:23am
GetHuman-dxmccar confirmed the issue is fixed. Hooray!
Jul 5th, 2018 4:05pm
GetHuman-dxmccar confirmed the issue is fixed. Hooray!
Jul 7th, 2018 2:51am