Cracked computer screen

GetHuman838230's customer service issue with Best Buy from July 2018

Help with my Best Buy issue
The issue in GetHuman838230's own words
We purchased a computer on ********. It is an HP envy x*** convertible **m-BQ***DX. The screen has broken. Is there any coverage for this? How much would repairs be or does Best Buy do Screen repair? My order number was *************. My val number was ******-******-******-******-******-*****Let me know if you need any more information.**** Charlie Road Hardy va ****************
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Best Buy

Hp envy x***
Customer service issue
Reported by GetHuman838230
Jul 1st, 2018 - 10 mons ago
I have an issue with Best Buy too
Fixed
Seen by 4 customers so far
Similar issue to 1054 others
0 customers following this
Items needed
Order number
Billing address
Email address on the order
Phone number on the order
Timeline
GetHuman838230 started working on this issue
Jul 1st, 2018 2:14am
GetHuman838230 indicated the issue is not fixed yet.
Jul 1st, 2018 4:30am