I just found out that today I pre ordered a video game like last year. Since then I hav...

GetHuman819673's customer service issue with Best Buy from June 2018

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Help with my Best Buy issue
Before contacting them, items GetHuman819673 may need:
Order number, Billing address, Email address on the order, and Phone number on the order
GetHuman819673's next move: have a Best Buy rep call.
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The issue and preferred resolution, in GetHuman819673's own words:
I just found out that today I pre ordered a video game like last year. Since then I have moved and its on the way to my old address. My new address is ** N. Lawndale Ave. Apt.B and my name is Stephen Cox. Track order is BBY**-************ Thanks.
I trust that Best Buy will make this right and come up with a resolution that is fair.
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Best Buy

Customer service issue
Reported by GetHuman819673
Jun 25th, 2018 - 2 mons ago
I have an issue with Best Buy too
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Seen by 1 customer so far
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Timeline
GetHuman819673 started working on this issue
Jun 25th 7:59pm