I need to switch my preorder of fallout ** from shipping to store pickup. The website...

GetHuman-franktob's customer service issue with Best Buy from June 2018

Help with my Best Buy issue
The issue in GetHuman-franktob's own words
I need to switch my preorder of fallout ** from shipping to store pickup. The website kept crashing when it was available to preorder and it didn't allow me to do store pickup the first time so I picked shipping. I am now worried that I will receive my item days after the actual release date.
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Best Buy

Customer service issue
Reported by GetHuman-franktob
Jun 25th, 2018 - 4 mons ago
I have an issue with Best Buy too
Fixed
Seen by 4 customers so far
Similar issue to 961 others
0 customers following this
Items needed
Order number
Billing address
Email address on the order
Phone number on the order
Timeline
GetHuman-franktob started working on this issue
Jun 25th 7:49pm
GetHuman-franktob indicated the issue is not fixed yet.
Jun 25th 9:13pm