I received damaged amp. I called and was promised a replacement It never came. I disco...

GetHuman-fihalper's customer service issue with Best Buy from June 2018

2 views
 | 
949 similar
 | 
0 following
Help with my Best Buy issue
Before contacting them, items GetHuman-fihalper may need:
Order number, Billing address, Email address on the order, and Phone number on the order
GetHuman-fihalper's next move: have a Best Buy rep call.
Always use the GetHuman Phone tocall Best Buy. We wait on hold and get a rep on the line for you faster and for free!
The issue and preferred resolution, in GetHuman-fihalper's own words:
I received damaged amp. I called and was promised a replacement It never came. I discovered you just cancelled the order--left me with a broken amp without providing information on alternatives and on how to return. I have nothing in writing, and that is not satisfactory because twice now in * days you did not do what I was led to expect.**Order *BBYTX-***********
I trust that Best Buy will make this right and come up with a resolution that is fair.
Help with my Best Buy issue
Follow this to see how it gets fixed
Do you have a customer issue as well?
We can help you get Best Buy's attention and get better help faster. Tap below to get started.
Having Best Buy issues too?
Get tips from pros & other customers, and get it handled faster:
For better results, write at least 100 characters
How would Best Buy email you?
This email address isn't valid
Follow this issue
See how GetHuman-fihalper fixes it.
This email address isn't valid

Best Buy

Customer service issue
Reported by GetHuman-fihalper
Jun 24th, 2018 - 2 mons ago
I have an issue with Best Buy too
Not resolved
Seen by 2 customers so far
Similar issue to 949 others
0 customers following this
Follow this issue to see how it gets fixed
Timeline
GetHuman-fihalper started working on this issue
Jun 24th 9:30pm