I received damaged amp. I called and was promised a replacement It never came. I disco...

GetHuman-fihalper's customer service issue with Best Buy from June 2018

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The issue in GetHuman-fihalper's own words
I received damaged amp. I called and was promised a replacement It never came. I discovered you just cancelled the order--left me with a broken amp without providing information on alternatives and on how to return. I have nothing in writing, and that is not satisfactory because twice now in * days you did not do what I was led to expect.**Order *BBYTX-***********
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Best Buy

Customer service issue
Reported by GetHuman-fihalper
Jun 24th, 2018 - 6 mons ago
I have an issue with Best Buy too
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Seen by 2 customers so far
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GetHuman-fihalper started working on this issue
Jun 24th 9:30pm