Hello,* My name is Vitor Chiacchiaretta. I made a ps* order and I paid all as requested...

GetHuman-chiacchi's customer service issue with Best Buy from July 2018

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The issue in GetHuman-chiacchi's own words
Hello,* My name is Vitor Chiacchiaretta. I made a ps* order and I paid all as requested by the attendant Ahmed Mohamed, but, seeing how much trouble and payments I had to do for some products which I didn't even order for, I demand the Bestbuy to fix this problem, after all, I can't pay **** dollars or even *** dollars after all the demands u guys had made, seeing how I only have brought the PS* bundle and I don't give a **** about the cellphones. When I communicated the attendant about it the mistake in my order, he said that when the delivery gets here, I could just give the phones back without having to pay for them or anything, and so I believed, but, now, not only the delivery is stopped at the Receita Federal, I had already spend more than *** dollars in EXTRA TAXES thinking that I would get a refund, to complete the ******* mess u still wants me to pay for the phones I don't even want to, and can't cancel the order, cause is already here. I won't stand up for this anymore, give me a solid prove that the goods exist, take the ******* phones back and give my ps* or I will stand on court sueing the bestbuy, cause I have all the proves in the world that I didn't order the phones and u guys did the mistake. The least u could do the end this peacefully is give my ******* refund so I can pay the phones and end the mess once and for all.

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Best Buy

Customer service issue
Reported by GetHuman-chiacchi
Jul 5th, 2018 - 4 years ago
Fixed
Seen by 17 customers so far
Similar issue to 1116 others
0 customers following this
Items needed
Order number
Billing address
Email address on the order
Phone number on the order

Timeline

GetHuman-chiacchi started working on this issue
Jul 5th, 2018 3:57pm
GetHuman-chiacchi indicated the issue is not fixed yet.
Jul 6th, 2018 7:03pm
GetHuman-chiacchi indicated the issue is not fixed yet.
Jul 6th, 2018 7:04pm
GetHuman-chiacchi indicated the issue is not fixed yet.
Jul 7th, 2018 2:11pm
GetHuman-chiacchi indicated the issue is not fixed yet.
Jul 23rd, 2018 3:17pm

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