I am reaching out to inquire and see if there is an unpaid credit card in my name that...

GetHuman783400's customer service issue with Best Buy from June 2018

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The issue in GetHuman783400's own words
I am reaching out to inquire and see if there is an unpaid credit card in my name that hasn't been addressed yet. The reason I ask, i received a phone call a few days ago with very limited information given as to the name of the party seeking to collect. I only really was told that this card was affiliated with hsbc. Is there a way someone can help and provide me with info so i can take steps to resolve this matter?
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Best Buy

Customer service issue
Reported by GetHuman783400
Jun 14th, 2018 - 9 mons ago
I have an issue with Best Buy too
Not resolved
Seen by 2 customers so far
Similar issue to 772 others
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Items needed
Order number
Billing address
Email address on the order
Phone number on the order
Timeline
GetHuman783400 started working on this issue
Jun 14th, 2018 11:49am