I went into best buy in Amarillo texas to buy a charge cord for my s*. I purchased it...

GetHuman-majburdo's customer service issue with Best Buy from June 2018

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I went into best buy in Amarillo texas to buy a charge cord for my s*. I purchased it and during checkout, made the comment that I wanted an s*. the clerk told me they were $*** off so I went ahead and bought the s** that day. during the exchange, I traded in the s* charge cord I bought for an otterbox cover. they put that extra $* charge on with the charge for taxes. however, upon checking my credit card, the charge for the charger is still on my bill. I have tried calling best buy to resolve this, but I have been on hold for forever. please help! thanks! mary anne burdo
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Best Buy

Customer service issue
Reported by GetHuman-majburdo
Jun 12th, 2018 - 9 mons ago
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GetHuman-majburdo started working on this issue
Jun 12th, 2018 7:11pm
GetHuman-majburdo confirmed the issue is fixed. Hooray!
Jun 12th, 2018 8:28pm