I made a purchase on the *th June **** for a Samsung tv (UN**MU****FXZA) and Samsung so...

GetHuman-allysso's customer service issue with Best Buy from June 2018

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The issue in GetHuman-allysso's own words
I made a purchase on the *th June **** for a Samsung tv (UN**MU****FXZA) and Samsung soundbar( hw-m****za) . The order came up $***.** after tax..and it was processed then canceled *minutes later. ORDER **BBYTX-************....then I received a message stating “Unfortunately, we were unable to verify your information, so we canceled item(s) from your order. ” Can this cancellation order be sent to my bank today? I’m currently living in the Bahamas and I was ordering ahead because I’m going to be in Irving Texas for a few days. I would appreciate it if a cancellation order be sent to my bank today...which is (Royal Bank of Canada)..RBC Bahamas. Or continue the order and send the items I paid for. This a huge inconvenience to me.
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Customer service issue
Reported by GetHuman-allysso
Jun 10th, 2018 - 9 mons ago
I have an issue with Best Buy too
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Timeline
GetHuman-allysso started working on this issue
Jun 10th, 2018 7:50pm