In August of **** we bought a new kitchen from Lois at the Best Buy in Braintree. She t...
GetHuman-plowry's customer service issue with Best Buy from June 2018
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The issue in GetHuman-plowry's own words
In August of **** we bought a new kitchen from Lois at the Best Buy in Braintree. She told us this was a display kitchen and as such would come with a discount. One of the items we purchased was a Fridgidare Dishwasher FPID****RF. Price was $***.**. Item was delivered in September. We had it installed sometime in November in rental property that we have as we had done the kitchen over. Due to an illness, the apartment was not rented until June of this year. When the tenant turned on the dishwasher for the first time, water poured out all over the floor. We spoke to the person at Fridgidare but he was not able to help. When we pulled the dishwasher out and had the contractor further examine it there were many pieces missing on it to include a main piece in the bottom which was why water was pouring out. We know this because we brought another dishwasher just like it from another company. Even racks inside were missing. We would like to be compensated for the purchase price of this dishwasher. We will gladly bring it a best buy so you can see for yourself what was sold to us. Thank you for your assistance in this matter.
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