I bough an iPhone last week *I am from Brasil *The employee was informed that I will us...

GetHuman-jessivan's customer service issue with Best Buy from June 2018

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The issue and preferred resolution, in GetHuman-jessivan's own words:
I bough an iPhone last week *I am from Brasil *The employee was informed that I will use it in Brazil and he opened iPhone box to unblock it *He spent more Than ** minutes to get it and told me everything was all right *Unfortunately the phone does not work in Brazil and Apple informa that it is blocked by BEST BUY and they can not help **What can I do ?**I can share invoice to you
I trust that Best Buy will make this right and come up with a resolution that is fair.
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Customer service issue
Reported by GetHuman-jessivan
Jun 7th, 2018 - 2 mons ago
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Seen by 3 customers so far
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GetHuman-jessivan started working on this issue
Jun 7th 10:43am