Best Buy order does not show as ****pped so no option shows up to return the item.

GetHuman758323's customer service issue with Best Buy from June 2018

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Help with my Best Buy issue
Before contacting them, items GetHuman758323 may need:
Order number, Billing address, Email address on the order, and Phone number on the order
GetHuman758323's next move: have a Best Buy rep call.
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The issue and preferred resolution, in GetHuman758323's own words:
The problem I ran into: Best Buy order does not show as ****pped so no option shows up to return the item.
I trust that Best Buy will make this right and come up with a resolution that is fair.
Help with my Best Buy issue
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Best Buy

Customer service issue
Reported by GetHuman758323
Jun 7th, 2018 - 2 mons ago
I have an issue with Best Buy too
Not resolved
Seen by 2 customers so far
Similar issue to 297 others
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Timeline
GetHuman758323 started working on this issue
Jun 7th 12:25am