Order * BBY**-************ on Sa****ay I called your customer sertvice on regard to thi...

GetHuman750465's customer service issue with Best Buy from June 2018

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Help with my Best Buy issue
Before contacting them, items GetHuman750465 may need:
Order number, Billing address, Email address on the order, and Phone number on the order
GetHuman750465's next move: have a Best Buy rep call.
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The issue and preferred resolution, in GetHuman750465's own words:
Order * BBY**-************ on Sa****ay I called your customer sertvice on regard to this order and informed the agent that the Tv had a cracked screen it had been delivered by UPS, he told me he was going to send me another excellent open box, a UPS return lable and a $** gift card by mail,because I had my kids come from college to mount it and when we opened we could'nt. I have not received any emails regarding return and ****pping*Please advice ***-***-**** , Thank You*Gilbert Villaverde
I trust that Best Buy will make this right and come up with a resolution that is fair.
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Best Buy

Customer service issue
Reported by GetHuman750465
Jun 4th, 2018 - 13d ago
I have an issue with Best Buy too
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Timeline
GetHuman750465 started working on this issue
Jun 4th 10:56pm