On *-**-**** I visited the Florence, KY store. I shop there all of the time for electro...
GetHuman-kbnegron's customer service issue with Best Buy from May 2018
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The issue in GetHuman-kbnegron's own words
On *-**-**** I visited the Florence, KY store. I shop there all of the time for electronic and appliance needs. I am distressed at the fact that I have to complain about treatment I received on this day.**My son and I were shopping for a part for his PC and a store employee came to the aisle we were in and at first tried to fake that he was straightening up non-existent merchandise but then quickly gave up the act and just planted himself there in the aisle about ** feet from us to monitor our actions. He never once asked if we needed help* he was just there to watch us. We continued to shop and compare the features of what we were buying hoping our benign conversation would shame the employee into leaving. But he remained. My son picked out what he wanted and I was just anxious to pay and leave before I lost my temper* I did not want to make a scene. The situation was horrendous! I don't know who you guys think you are but I will not put up with it and will be going further in my complaints and alerting the community that minorities are unjustly under surveillance in your stores.*Just thinking of the amount of money my family spends in your stores...uugh! **Sensitivity, tolerance, and customer service training need to be given in that store. I am so, so, so disappointed by this. Others will hear about this treatment!
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