Bad experience with BestBuy today. First the gift card my friend gave me wouldn't work...

GetHuman-erikcave's customer service issue with Best Buy from May 2018

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The issue in GetHuman-erikcave's own words
Bad experience with BestBuy today. First the gift card my friend gave me wouldn't work on the website. When calling for help the rep couldn't get it to work either. After a long time we resorted to his placing the order for me using the gift card. Though I clearly told the rep I would like to pick up the the Clackamas store I discovered apon getting to the story that he had set it to pick up at a store ** miles away. The employee at the story was very helpful to switch the pickup to the store I was at, but because I used a gift card the switch would take at least a half hour to get into the system so I could take my items home. I had already been standing at the counter for half an hour and did not have time to wait. So, I now I have nothing to show for all the time I put into this today and will have to return tomorrow. **My order number is BBY**-************
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Best Buy

Customer service issue
Reported by GetHuman-erikcave
May 23rd, 2018 - 8 mons ago
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GetHuman-erikcave started working on this issue
May 23rd, 2018 2:55am