Bad experience with BestBuy today. First the gift card my friend gave me wouldn't work...

GetHuman-erikcave's customer service issue with Best Buy from May 2018

3 views
 | 
674 similar
 | 
0 following
Help with my Best Buy issue
First: share to improve GetHuman-erikcave's odds
Strength in numbers! Companies respond better when others are watching.
Next: our robot will wait on hold for GetHuman-erikcave to get a Best Buy rep on the line!
Always use the GetHuman Phone tocall Best Buy. We wait on hold and get a rep on the line for you faster and for free!
Before contacting them, items GetHuman-erikcave may need:
Order number, Billing address, Email address on the order, and Phone number on the order
The issue in GetHuman-erikcave's own words
Bad experience with BestBuy today. First the gift card my friend gave me wouldn't work on the website. When calling for help the rep couldn't get it to work either. After a long time we resorted to his placing the order for me using the gift card. Though I clearly told the rep I would like to pick up the the Clackamas store I discovered apon getting to the story that he had set it to pick up at a store ** miles away. The employee at the story was very helpful to switch the pickup to the store I was at, but because I used a gift card the switch would take at least a half hour to get into the system so I could take my items home. I had already been standing at the counter for half an hour and did not have time to wait. So, I now I have nothing to show for all the time I put into this today and will have to return tomorrow. **My order number is BBY**-************
GetHuman-erikcave did not yet indicate what Best Buy should do to make this right.
I have an issue with Best Buy too
How GetHuman-erikcave fixed the problem
We are waiting for GetHuman-erikcave to fix the problem and share the solution with the rest of us customers.
Follow this to see how it gets fixed
Do you have a customer issue as well?
We can help you get Best Buy's attention and get better help faster. Tap below to get started.
Having Best Buy issues too?
Get tips from pros & other customers, and get it handled faster:
For better results, write at least 100 characters
How would Best Buy email you?
This email address isn't valid
Follow this issue
See how GetHuman-erikcave fixes it.
This email address isn't valid

Best Buy

Customer service issue
Reported by GetHuman-erikcave
May 23rd, 2018 - 6 mons ago
I have an issue with Best Buy too
Not resolved
Seen by 3 customers so far
Similar issue to 674 others
0 customers following this
Follow this issue to see how it gets fixed
Timeline
GetHuman-erikcave started working on this issue
May 23rd 2:55am