Installation nightmare

GetHuman-socal's customer service issue with Best Buy from May 2018

Help with my Best Buy issue
The issue in GetHuman-socal's own words
Complain ... I paid for professional installation for almost *** bucks. The "installers" failed to install the gas line properly which caused a gas leak for hours and where pets were. I contacted customer service and was told someone would be at my house in * days. I said no given I paid for and received shoty work which is not my fault. I asked to escalate the issue and the rep said she couldn't. I am asking for a refund on the installation.
I paid for a service that was effectively defective and my dogs were home all day in gas filled house.
Refund for installation
I spent a great deal of money
I have an issue with Best Buy too
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Customer service issue
Reported by GetHuman-socal
May 22nd, 2018 - 6 mons ago
I have an issue with Best Buy too
Fixed
Seen by 12 customers so far
Similar issue to 520 others
0 customers following this
Items needed
Order number
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Email address on the order
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Timeline
GetHuman-socal started working on this issue
May 22nd 12:39am
GetHuman-socal indicated the issue is not fixed yet.
May 22nd 1:56am
GetHuman-socal indicated the issue is not fixed yet.
May 22nd 1:58am
GetHuman-socal indicated the issue is not fixed yet.
May 22nd 2:01am
GetHuman-socal indicated the issue is not fixed yet.
May 23rd 2:30am
GetHuman-socal indicated the issue is not fixed yet.
May 23rd 2:32am
GetHuman-socal indicated the issue is not fixed yet.
May 23rd 2:33am
GetHuman-socal indicated the issue is not fixed yet.
May 23rd 2:34am
GetHuman-socal indicated the issue is not fixed yet.
May 23rd 2:38am
GetHuman-socal indicated the issue is not fixed yet.
May 23rd 3:16am