GetHuman-socal's customer service issue with Best Buy from May 2018
Help with my Best Buy issue
The issue in GetHuman-socal's own words
Complain ... I paid for professional installation for almost *** bucks. The "installers" failed to install the gas line properly which caused a gas leak for hours and where pets were. I contacted customer service and was told someone would be at my house in * days. I said no given I paid for and received shoty work which is not my fault. I asked to escalate the issue and the rep said she couldn't. I am asking for a refund on the installation.
I paid for a service that was effectively defective and my dogs were home all day in gas filled house.
Refund for installation
I spent a great deal of money
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