’ve had trouble pairing my X*. One moment it was working perfectly and then I switched...

GetHuman-quitevis's customer service issue with Best Buy from May 2018

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The issue in GetHuman-quitevis's own words
’ve had trouble pairing my X*. One moment it was working perfectly and then I switched it off and next time I turn it on, it doesn’t pair with my iPhone * anymore. I’ve done the factory resets many times and have googled similar experiences. I’ve updated my phone and it still hasn’t worked. I’ve had this earphones for almost a month and brought it back to the Philippines with me. How can this issue be solved?
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Best Buy

Customer service issue
Reported by GetHuman-quitevis
May 18th, 2018 - 10 mons ago
I have an issue with Best Buy too
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Seen by 2 customers so far
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Timeline
GetHuman-quitevis started working on this issue
May 18th, 2018 7:54pm