Hello,***I received the Samsung watch as a gift.* I do not like the watch as it doesnt...

GetHuman-kwkw's customer service issue with Best Buy from June 2018

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The issue in GetHuman-kwkw's own words
Hello,***I received the Samsung watch as a gift.* I do not like the watch as it doesnt hold a charge for more than a day.* I was told from the Best Buy store in Saugus, Mass that I cannot return it because the ** day return policy had passed.* My issue is the gift was given after that grace period.* So what I'm told is that there is nothing that can be done.* This is a $*** item and have no use for it.* If you cant refund the money, could you at least give me a store credit?* * I find this policy very unfair and you should be willing to work with me and not against me. I have the receipt.***Thank you in advance,**Kim Wall**Customer Service Pin **** *** **** ********
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Best Buy

Customer service issue
Reported by GetHuman-kwkw
Jun 2nd, 2018 - 5 mons ago
I have an issue with Best Buy too
Fixed
Seen by 6 customers so far
Similar issue to 517 others
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Timeline
GetHuman-kwkw started working on this issue
Jun 2nd 8:56pm
GetHuman-kwkw indicated the issue is not fixed yet.
Jun 2nd 9:59pm
GetHuman-kwkw indicated the issue is not fixed yet.
Jun 3rd 10:58pm
GetHuman-kwkw indicated the issue is not fixed yet.
Jun 5th 11:32pm