Dear,*I am in Brazil needing to buy a computer for my daughter who is at the William Ac...

GetHuman2471682's customer service issue with Best Buy (Canada) from March 2019

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The issue in GetHuman2471682's own words
Dear,*I am in Brazil needing to buy a computer for my daughter who is at the William Academmy School in *** King St W, Cobourg, ON K*A *M*, Canada.*I got the message**"Information update required on Order * **********Hi Francisco*Your order ********* couldn't be processed because there was an issue with your billing information. But don't reorder yet - for security purposes, please call us at *-***-***-**** and we'll update your order information for you. *We'll confirm your exact credit card billing information, as it must match the information on your order exactly.*If we don't hear back from you within the next five days, your order will be cancelled."**how should I proceed?*Thank you*Francisco Papaleo**** ** ***** ****
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Best Buy (Canada)

Customer service issue
Reported by GetHuman2471682
Mar 13th, 2019 - 5 mons ago
I have an issue with Best Buy (Canada) too
Not resolved
Seen by 3 customers so far
Similar issue to 16 others
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Timeline
GetHuman2471682 started working on this issue
Mar 13th 3:53pm