My son and I went to Best Buy located in London, ON (North Store) on Black Friday. We w...

GetHuman-parweege's customer service issue with Best Buy (Canada) from November 2018

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My son and I went to Best Buy located in London, ON (North Store) on Black Friday. We wanted to buy a Ps* game (Overwatch, Game of the year edition). There where * left on the shelf, so we took one of the cases and proceeded to wait in line to pay. upon finally reaching cashier over ***hr waiting in line, we where told it was sold out! So why was it on the shelf! then they said we could order it on line. Of coarse now there was a delivery fee added to the price of the game! So now we are leaving empty handed for a product that should have been in stalk, wasted are time, and have to pay close to $* more for the product to have it shipped to the store! Not Impressed!!!
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Best Buy (Canada)

Customer service issue
Reported by GetHuman-parweege
Nov 24th, 2018 - 10 mons ago
I have an issue with Best Buy (Canada) too
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Seen by 6 customers so far
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GetHuman-parweege started working on this issue
Nov 24th, 2018 3:33pm