My presser foot isn’t moving forward. It was sewing fine and then it was just stuck in...

GetHuman1578175's customer service issue with Bernina from November 2018

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The issue in GetHuman1578175's own words
My presser foot isn’t moving forward. It was sewing fine and then it was just stuck in one place. I have made sure the bobbin is threaded correctly.
GetHuman1578175 did not yet indicate what Bernina should do to make this right.
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Bernina

Customer service issue
Reported by GetHuman1578175
Nov 17th, 2018 - 10 mons ago
I have an issue with Bernina too
Not resolved
Seen by 2 customers so far
Similar issue to 9 others
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Timeline
GetHuman1578175 started working on this issue
Nov 17th, 2018 4:38pm