Hello, I’ve purchased about * cans of royal exterior paint in ****-****. I have left ov...

GetHuman-annahugh's customer service issue with Benjamin Moore from June 2018

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The issue in GetHuman-annahugh's own words
Hello, I’ve purchased about * cans of royal exterior paint in ****-****. I have left over paint of the same color and when applied to the exterior wall there is a significant in shade difference between then and now. I was told the paint I have is guaranteed to last. Please let me know the process of replacing the same color with the guarantee the color will not fade. I will gladly provide the receipts.
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Benjamin Moore

Customer service issue
Reported by GetHuman-annahugh
Jun 12th, 2018 - 9 mons ago
I have an issue with Benjamin Moore too
Fixed
Seen by 5 customers so far
Similar issue to 26 others
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Timeline
GetHuman-annahugh started working on this issue
Jun 12th, 2018 11:30pm
GetHuman-annahugh indicated the issue is not fixed yet.
Jun 14th, 2018 1:12am