Hello, my family and I love to check out Benihana's around the country. We checked out...

GetHuman-cplatta's Complaint issue with Benihana, Inc. from April 2019

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The issue in GetHuman-cplatta's own words
Hello, my family and I love to check out Benihana's around the country. We checked out the Miami location the other day and was soooo disappointed. The place was pretty run down and I was concerned about the cleanliness. I didn't feel the fun vibe like we have at others. We have dinner often at Benihana in Chicago and are never let down. Also, we get the same meals every time. I feel like the portions were way smaller than normal which I may not have noticed but I have two growing teenage boys who def noticed the portion difference. which then led me to start noticing all types of things. I feel like Benihana could do much, much better and I think that place should be at the top of the list. I know Benihana can do better and should do better, my husband cant live without having his Chateaubriand as often as he can and I would hate to have to take that out of our dinner rotation. I am emailing since Submit option on the feedback page just keeps spinning.**Christina Platta***** W **th Street**Chicago, IL **********-***-******Thank you.

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Benihana, Inc.

Complaint issue
Reported by GetHuman-cplatta
Apr 23rd, 2019 - 2 years ago
Not resolved
Seen by 3 customers so far
Similar issue to 87 others
0 customers following this


GetHuman-cplatta started working on this issue
Apr 23rd, 2019 5:52pm

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