Hello. I have he XL**** monitor and I have started to notice that it isn’t at all as...

GetHuman1968625's customer service issue with BenQ from January 2019

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The issue in GetHuman1968625's own words
Hello. I have he XL**** monitor and I have started to notice that it isn’t at all as * to * and responsive as other people’s with the same hardware. I the. Tested my pc with my brothers RL**** using a Hdmi cable and even at **hz it felt faster? And these monitors are both *ms response time.**And yes I’m ***% sure that my monitor is running at ***hz when I play. And I’m using the dvi d for that monitor.*Should it be like that? That a **hz monitor feels more responsive? I also tested the XL**** with hdmi and it still didn’t feel as fast as the RL****.**I have had the monitor for about * months now.*Is there anything I can do to make it as responsive as I’m guessing it should be?*Should I get a new dvi d cable? *I really don’t know.**Thanks in advance :)
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Customer service issue
Reported by GetHuman1968625
Jan 15th, 2019 - a mon ago
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GetHuman1968625 started working on this issue
Jan 15th 1:44pm