I bought a *nd hand BenQ XL****Z ***hz monitor which can't handle ***hz via display por...

GetHuman-pasztor's customer service issue with BenQ from June 2018

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The issue in GetHuman-pasztor's own words
I bought a *nd hand BenQ XL****Z ***hz monitor which can't handle ***hz via display port. After a bit research I found out it can't handle ***hz because of the old firmware version ( I have V* at the moment ). I would like to get it updated for V* or atleast get the files so I would be able to upgrade it by myself.
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BenQ

Customer service issue
Reported by GetHuman-pasztor
Jun 20th, 2018 - 9 mons ago
I have an issue with BenQ too
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Seen by 3 customers so far
Similar issue to 7 others
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GetHuman-pasztor started working on this issue
Jun 20th, 2018 3:34am