I tried to get a mobile phone and a new mobile service but the you, the phone company c...

GetHuman-safetybr's customer service issue with Bell Canada from November 2018

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The issue in GetHuman-safetybr's own words
I tried to get a mobile phone and a new mobile service but the you, the phone company can't seem to get me one. I made arrangements to pick it up in the store, the store told me they couldn't help me. After literally a dozen phone calls to Bell, I made arrangements to have the phone shipped to me in *-* business days. It is now day * and the phone hasn't even been picked up by the courier yet. Finding this out prompted a dozen more phone calls and several hours of the run around to various people telling me they can't help or hanging up on me while placing me on hold. I was happy with all of my Bell services. All I wanted was to add to them with a new mobile phone and mobile service. The treatment I am receiving has made me decide to cancel all of my Bell services.
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Bell Canada

Customer service issue
Reported by GetHuman-safetybr
Nov 28th, 2018 - 9 mons ago
I have an issue with Bell Canada too
Not resolved
Seen by 6 customers so far
Similar issue to 324 others
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Timeline
GetHuman-safetybr started working on this issue
Nov 28th, 2018 7:05pm