Hello Bell, there's something wrong with my billing. It is suddenly $**.**! My bill is...

GetHuman-zwolfer's customer service issue with Bell Canada from June 2018

Help with my Bell Canada issue
The issue in GetHuman-zwolfer's own words
Hello Bell, there's something wrong with my billing. It is suddenly $**.**! My bill is normally $**.** total per month. On June **th I got a text from Bell saying I'd used ** % of my monthly data, so I took a photo of my data usage page stating I'd used *** megabites only, and made sure not to use data again until after June **th, as that's my roll over date. I'm supposed to have *** MB per month. Also, I got an Email from Bell on Thursday stating I had a new service agreement with Bell, but that doesn't make sense because I haven't contacted you to change any of my services. I wasn't ***% sure if the email was really from Bell, or if it was a scammer email, it has an attachment but I didn't open of because I wasn't sure if it was legit. Can someone from Bell please contact me by PHONING me right away to discuss these important issues? I've tried calling you and have been on hold for about *** hour. **Thank-you!*Ph* ***-***-*****Cornelia Zwolfer
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Bell Canada

Customer service issue
Reported by GetHuman-zwolfer
Jun 24th, 2018 - 6 mons ago
I have an issue with Bell Canada too
Fixed
Seen by 4 customers so far
Similar issue to 99 others
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Last 4 of SSN
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Timeline
GetHuman-zwolfer started working on this issue
Jun 24th 3:01am
GetHuman-zwolfer indicated the issue is not fixed yet.
Jun 25th 12:26am
GetHuman-zwolfer indicated the issue is not fixed yet.
Jun 26th 1:26am