On Friday, November **, ****, I had Bell Business Internet and phone installed at my ho...

GetHuman-linabea's customer service issue with Bell Canada - Home Phone from December 2018

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On Friday, November **, ****, I had Bell Business Internet and phone installed at my home, where I have a home office. I have been unable to reach anyone who can provide me with an order number and a password in order to set up my business phone. My internet speed is not what I contracted for, and again, I am unable to reach anyone. I have tried every number I could find. They all take me to a menu where I can pay my bill. Given that I don't have an order number, or an account, I don't see how that's possible. Yesterday, I did reach a real person who, after much searching, told me I would have to wait to receive the information I needed in an email from Bell. This is day three of my new "service" and I still don't have my phone set up. Please, can you help?
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Bell Canada - Home Phone

Customer service issue
Reported by GetHuman-linabea
Dec 3rd, 2018 - 2 mons ago
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Seen by 5 customers so far
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GetHuman-linabea started working on this issue
Dec 3rd, 2018 8:14pm