*) Prior to June * I ordered a pair of shoes which still have not been delivered to me...

GetHuman-wonamalo's Complaint issue with Belk from September 2020

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The issue in GetHuman-wonamalo's own words
*) Prior to June * I ordered a pair of shoes which still have not been delivered to me. I want to make sure I got a credit on my account for them.**) I ordered candles which when they were delivered you could hear the shattered glass in the box. I did not accept delivery of the candles and never heard anything back from Belk. I want to make sure my account was credited for the candles.**) Yesterday I received a call from a woman in Candler NC who had received MY package in the mail. I got an email stating it was delivered BUT it wasn't delivered to me. It was for Poinsettia bedding...that I paid for...please credit my account. **Belk is getting worse and worse to deal with. I am on hold for extended periods of time with no results.
Credits on my account for the charges of items never delivered, damaged when delivered and delivered to someone else.
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Belk

Complaint issue
Reported by GetHuman-wonamalo
Sep 29th, 2020 - 2 years ago
Not resolved
Seen by 14 customers so far
Similar issue to 86 others
0 customers following this
Items needed
Order number
Billing address
Email address on the account (if applicable)

Timeline

GetHuman-wonamalo started working on this issue
Sep 29th, 2020 5:28pm
GetHuman-wonamalo indicated the issue is not fixed yet.
Sep 29th, 2020 5:29pm
GetHuman-wonamalo indicated the issue is not fixed yet.
Sep 29th, 2020 5:29pm