I received an order today. Missing free gift. Order number *********Email- *****@***.co...

GetHuman1220296's customer service issue with Belk from September 2018

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The issue in GetHuman1220296's own words
I received an order today. Missing free gift. Order number *********Email- *****@***.com*I received the spiced sand foundation missing the free gift of lift your eyes and smoldering eyes. Did a chat with agent on Tuesday *-** as part of my order received and missing the other. She said it was out for delivery scheduled for today and the gift would be included. Gift was not In the package !
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Customer service issue
Reported by GetHuman1220296
Sep 27th, 2018 - 3 mons ago
I have an issue with Belk too
Not resolved
Seen by 2 customers so far
Similar issue to 14 others
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GetHuman1220296 started working on this issue
Sep 27th 11:04pm