I purchased a Behringer pmp**** mixer on *-*-**. Hooked it up and it does not work. It...

GetHuman-jstoffe's customer service issue with Behringer from June 2020

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The issue in GetHuman-jstoffe's own words
I purchased a Behringer pmp**** mixer on *-*-**. Hooked it up and it does not work. It powers up but has no audio! I had someone else hook it up to his system, and he was unable to get any audio also! I've done everything possible and still have no sound. It has a one year warranty. I'd like to have it repaired or replaced. I've been trying to get in contact with someone by phone and email, but no one answers the phone and the website is slow and times out. I'm really frustrated at this point!

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Behringer

Customer service issue
Reported by GetHuman-jstoffe
Jun 30th, 2020 - 7 months ago
Not resolved
Seen by 17 customers so far
Similar issue to 490 others
0 customers following this

Timeline

GetHuman-jstoffe started working on this issue
Jun 30th, 2020 12:20pm
GetHuman-jstoffe indicated the issue is not fixed yet.
Jul 5th, 2020 12:45am