I connected the output of a record player which has a built in preamp to my ufo*** inp...

GetHuman-qp's customer service issue with Behringer from January 2019

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The issue in GetHuman-qp's own words
I connected the output of a record player which has a built in preamp to my ufo*** input. . The switch is set to line-in. The output is connected to a amplifier. *When playing the record the sound from the amplifier sounds ***% but the recorded track is distorted. I tried changing the input level but no luck. When I tried a downloaded recording software the recording software the recording sounds fine.*I think I might have a setting wrong
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Behringer

Customer service issue
Reported by GetHuman-qp
Jan 3rd, 2019 - 4 mons ago
I have an issue with Behringer too
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GetHuman-qp started working on this issue
Jan 3rd 6:06pm