I connected the output of a record player which has a built in preamp to my ufo*** inp...
GetHuman-qp's customer service issue with Behringer from January 2019
Help with my Behringer issue
First: share to improve GetHuman-qp's odds
Strength in numbers! Companies respond better when others are watching.
GetHuman-qp's next move: talk to Behringer when they open.
Behringer's call center is closed now. We will send GetHuman-qp a reminder to call them when they open. Nothing to do for now but wait!
Before contacting them, items GetHuman-qp may need:
Order number, Billing address, and Email address on the account (if applicable)
The issue in GetHuman-qp's own words
I connected the output of a record player which has a built in preamp to my ufo*** input. . The switch is set to line-in. The output is connected to a amplifier. *When playing the record the sound from the amplifier sounds ***% but the recorded track is distorted. I tried changing the input level but no luck. When I tried a downloaded recording software the recording software the recording sounds fine.*I think I might have a setting wrong
GetHuman-qp did not yet indicate what Behringer should do to make this right.
I have an issue with Behringer too
How GetHuman-qp fixed the problem
We are waiting for GetHuman-qp to fix the problem and share the solution with the rest of us customers.
Follow this to see how it gets fixed
Find similar issues & fixes
Follow other customers in the midst of the same issue or find a prior solution.