I have a Behringer ultravoice microphone that the two wires that go the xlr plate in th...

GetHuman-jclapiz's customer service issue with Behringer from December 2018

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The issue in GetHuman-jclapiz's own words
I have a Behringer ultravoice microphone that the two wires that go the xlr plate in the bottom of the microphone have broken.*How do I remove the xlr plate in the bottom of the microphone to get access to solder the wires back on?*I have been able to ***** the ***** in the side all the way in but it won't back out and there seems to be a shinny dere all around the edge of this of this plate not sure if it is glued in.
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Behringer

Customer service issue
Reported by GetHuman-jclapiz
Dec 3rd, 2018 - a mon ago
I have an issue with Behringer too
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GetHuman-jclapiz started working on this issue
Dec 3rd, 2018 2:13pm