Hi. I am asking for a special request to make a return a few days late. First, my packa...

GetHuman1837936's customer service issue with Bebe.com from November 2019

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The issue in GetHuman1837936's own words
Hi. I am asking for a special request to make a return a few days late. First, my package arrived soon after I left for out of town (for ten days). Second, I am disabled & quite sick. When I got back in town, my neighbor had my package & I had a seriously contagious infection. I am disabled & am sick in bed quite often anyway. I finally received & opened the package * ten days ago & had many items to try on & go through. Because I was SO contagious, I was not able to pull & try on the clothes until about five days ago. I have been weak, dizzy, & full of fatigue symptoms, so it took a few weeks before I could address returns. THEN, I had wi-fi connection problems & have now been able to request my return. As I ordered MANY items, I’m sure you can understand why the returns process went over by a few days under these circumstances. Plus, I was not aware that items must be returned within ** days of the “order” date as opposed to the “received” date. PLEASE allow me to return some items from order * BEBE-******:*** shipment * ******. I gave you ALOT of business & have purchased in your stores quite often in the past. **Respectfully submitted-**Nicole Parker

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Bebe.com

Customer service issue
Reported by GetHuman1837936
Nov 7th, 2019 - a year ago
Not resolved
Seen by 2 customers so far
Similar issue to 14 others
0 customers following this

Timeline

GetHuman1837936 started working on this issue
Nov 7th, 2019 8:46am