Need refund for returned order

GetHuman2617624's purchase return issue with Beachbody.com from March 2019

Help with my Beachbody.com issue
Top Tip from another customer
If you are looking for a full refund for an item purchased you will need to return the item within 30 days of the purchase.
The issue in GetHuman2617624's own words
Receive a refund as I could not receive my product due to shipping not being paid by Beachbody ... I was charged for my February order, then when the package arrived, the post office was charging me an additional $** for shipping. I did not pick the package up and request that I be refunded for my February order charged bc I do no have the product. Thank you. Brandy Leasure
It’s frustrating because I paid over $*** for my shakeology yet was being charged for shipping on top of it and I didn’t receive the product bc I could not pay the extra shipping
Receive a refund for the full purchase price as I never received the product
I have an issue with Beachbody.com too
How GetHuman2617624 fixed the problem
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Beachbody.com

Shakeology
purchase return issue
Reported by GetHuman2617624
Mar 28th, 2019 - 25d ago
I have an issue with Beachbody.com too
Fixed
Seen by 9 customers so far
Similar issue to 124 others
0 customers following this
Items needed
Order number
Billing address
Email address on the account (if applicable)
Timeline
GetHuman2617624 started working on this issue
Mar 28th 4:58pm
GetHuman2617624 indicated the issue is not fixed yet.
Mar 29th 5:55pm
GetHuman2617624 indicated the issue is not fixed yet.
Mar 29th 5:58pm
GetHuman2617624 indicated the issue is not fixed yet.
Mar 31st 5:53pm
GetHuman2617624 indicated the issue is not fixed yet.
Mar 31st 7:00pm
GetHuman2617624 indicated the issue is not fixed yet.
Apr 2nd 5:03pm
GetHuman2617624 indicated the issue is not fixed yet.
Apr 3rd 12:36am
GetHuman2617624 indicated the issue is not fixed yet.
Apr 5th 3:35pm