I received a notice of toll evasion and am being charged $** more than the toll. I was...

GetHuman968586's customer service issue with Bay Area Fastrak from August 2018

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The issue in GetHuman968586's own words
I received a notice of toll evasion and am being charged $** more than the toll. I was under the impression that my account would charge the $* automatically, but for some reason, it did not. Please waive the $** and I will pay the remaining $*. Please also explain to me why my account was not charged automatically. Thank you. My account number is ************* and my violation number T************.
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Bay Area Fastrak

Customer service issue
Reported by GetHuman968586
Aug 8th, 2018 - a yr ago
I have an issue with Bay Area Fastrak too
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Seen by 21 customers so far
Similar issue to 47 others
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Timeline
GetHuman968586 started working on this issue
Aug 8th, 2018 10:27pm
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Aug 8th, 2018 10:28pm