I ordered three *-wick candles (order number ********). When the order arrived, one of...

GetHuman-kywethrg's customer service issue with BathandBodyWorks.com from November 2018

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The issue in GetHuman-kywethrg's own words
I ordered three *-wick candles (order number ********). When the order arrived, one of the candles glass holder was broken. The candle's sides were wrapped in bubble wrap but the bottom was not and that is where it was broken. I took the bubble wrap off and cleaned the glass off the candle. The other two candles were put into cardboard containers and they were intact when they arrived. I just wanted to let you know so that maybe you wrap such candles (this had the white frosted glass surrounding the candle) will not break on others.
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BathandBodyWorks.com

Customer service issue
Reported by GetHuman-kywethrg
Nov 25th, 2018 - 10 mons ago
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GetHuman-kywethrg started working on this issue
Nov 25th, 2018 1:44am