I have two purchases that was made with you guys deducted from my checking account that...

GetHuman1529752's customer service issue with BathandBodyWorks.com from November 2018

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The issue in GetHuman1529752's own words
I have two purchases that was made with you guys deducted from my checking account that I did not purchase. I need to know the date these orders were made and method of payment, ie: electronic check or debit card..the amounts are $**.**, deducted from my account November * and $**.** deducted from my account November ** but they were pending for a few days before deducted so the orders were made before these dates...I need to know if someone got access to my card number or my routing and account number to make these purchases...thank you for your immediate attention**I spoke with someone just now on the phone and they were of no help....all I could get were the dates the purchases were made...I need to know what store they were made, please...this would help me out so very much*Brenda Carlile

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BathandBodyWorks.com

Customer service issue
Reported by GetHuman1529752
Nov 9th, 2018 - 3 years ago
Fixed
Seen by 6 customers so far
Similar issue to 22 others
0 customers following this
Items needed
Order number
Billing address
Email address on the account (if applicable)

Timeline

GetHuman1529752 started working on this issue
Nov 9th, 2018 3:06pm
GetHuman1529752 indicated the issue is not fixed yet.
Nov 9th, 2018 3:06pm