I have been a customer at bath and body work for years and have continuously bought the...

GetHuman-keknope's customer service issue with Bath & Body Works from December 2018

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The issue in GetHuman-keknope's own words
I have been a customer at bath and body work for years and have continuously bought the candles and never had a problem with them. Recently I have had to make * exchanges because of the wicks on the candles and they are not burning correctly. It is very frustrating because now I have to go back to the store and exchange another. I would appreciate if I received a giftcard for this inconvenience because I would really hate to have to stop buying these candles because I love them.
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Bath & Body Works

Customer service issue
Reported by GetHuman-keknope
Dec 9th, 2018 - 6 mons ago
I have an issue with Bath & Body Works too
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Seen by 2 customers so far
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Timeline
GetHuman-keknope started working on this issue
Dec 9th, 2018 1:55am