Closing manager on ***** at Firewheel location **** refused to take my e gift card beca...

GetHuman-karigtml's customer service issue with Bath & Body Works from November 2018

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Closing manager on ***** at Firewheel location **** refused to take my e gift card because she said we had to have the email which isn’t stated anywhere within the email or website. Called another store to confirm and they said all they needed was the barcode. She was rude in store and loudly refused which was embarrassing as other customers around the store heard it. It seemed like she was just making up her own rules and she refused to work with us. The e gift card was a birthday gift for my daughter and now I don’t even want to bring her back as she left with nothing. We’d like a resolution and to see if we can return the gift card because I don’t even want to bring her back to shop there.

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Bath & Body Works

Customer service issue
Reported by GetHuman-karigtml
Nov 11th, 2018 - 4 years ago
Seen by 16 customers so far
Similar issue to 139 others
0 customers following this
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GetHuman-karigtml started working on this issue
Nov 11th, 2018 3:34am
GetHuman-karigtml confirmed the issue is fixed. Hooray!
Nov 11th, 2018 3:34am

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