I went into a store this evening (not sure what store number it is) I asked am employee...

GetHuman1533448's customer service issue with Bath & Body Works from November 2018

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The issue in GetHuman1533448's own words
I went into a store this evening (not sure what store number it is) I asked am employee if they had any of the aromatherapy bath salt. She quickly got an attitude saying what was on the shelf is all they had. I asked if there was any way they could order what I'm looking for and she immediately snapped at me saying she's never heard of anyone ordering anything. I said my mom just had an order shipped to her house from a store So I know it can be done. She ROLLS her eyes at me. I said, "whoa.. No need to get an attitude, it was just a question." So she asks her manager. The manager didnt even look at me and was VERY RUDE as well saying they can't do anything about it. I asked if they had any bath salt in any fragrance because I see no spot on any shelf for any and her response was "well maybe we sold out" okay, can you check your inventory than? No! They were so very rude & I'll NEVER return to that store. The managers name was Trish & the associated name was Deb.

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Bath & Body Works

Customer service issue
Reported by GetHuman1533448
Nov 10th, 2018 - 3 years ago
Not resolved
Seen by 4 customers so far
Similar issue to 130 others
0 customers following this

Timeline

GetHuman1533448 started working on this issue
Nov 10th, 2018 1:18am

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