Walked into the Starbucks inside the Barnes and nobles inside the Memorial Student Cent...

GetHuman5614775's Complaint issue with Barnes & Noble from January 2021

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The issue in GetHuman5614775's own words
Walked into the Starbucks inside the Barnes and nobles inside the Memorial Student Center on Texas A&M College Station campus.**I was confused about a pricing discrepancy when the item rang up higher than the tag on the shelf I had pulled it from. The barista, with long red hair, there were only two on duty and it was Not the one named Claire S. who ended up tallying the order. I then went to check the pricing came back and attempted to explain that the item was in the wrong place to which I responded that I misunderstood since the label on the shelf I picked it up from had a different price.**The barista then proceeded to give me a load of **** and sass about being wrong and how I was not right, nor could I have been right.**I felt demeaned and it was extremely rude of her to further point out my incorrectness once I admitted fault.**The customer is always right, and when the customer is wrong, you very gently smile, nod your head, and explain as best you can, not rudely insult them.

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Barnes & Noble

Complaint issue
Reported by GetHuman5614775
Jan 4th, 2021 - 2 years ago
Not resolved
Seen by 21 customers so far
Similar issue to 596 others
0 customers following this
Items needed
Email on Account
Password
Purchase ID
Phone Number on Account
Name of Book
Order number

Timeline

GetHuman5614775 started working on this issue
Jan 4th, 2021 4:52pm
GetHuman5614775 indicated the issue is not fixed yet.
Jan 4th, 2021 4:56pm
GetHuman5614775 indicated the issue is not fixed yet.
Jan 4th, 2021 4:56pm
GetHuman5614775 indicated the issue is not fixed yet.
Jan 4th, 2021 4:56pm
GetHuman5614775 indicated the issue is not fixed yet.
Jan 4th, 2021 4:56pm