Hello my name is tammie camden imntexting in reference to order number ********** and t...

GetHuman2102355's customer service issue with Barnes & Noble from February 2019

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The issue in GetHuman2102355's own words
Hello my name is tammie camden imntexting in reference to order number ********** and the fact that i was charged *xs on pre authorization was returned when i canceled the order due to being charged *xs for this order. As of todays date i still have tbe second pre authorization on my account and my bank is telling me i need to contact the merchant. Today is day * since i placed this order the second charge from ******.is the only one that has been reversed.here is a screen shot of my account as of todat that still shows the pending charge
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Barnes & Noble

Customer service issue
Reported by GetHuman2102355
Feb 7th, 2019 - 3 mons ago
I have an issue with Barnes & Noble too
Not resolved
Seen by 2 customers so far
Similar issue to 735 others
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Timeline
GetHuman2102355 started working on this issue
Feb 7th 11:55pm