My book has never been on sale. * clerks verified. I am not member. I have receipt. I p...

GetHuman1964476's customer service issue with Barnes & Noble from January 2019

1 view
 | 
646 similar
 | 
0 following
Help with my Barnes & Noble issue
Next: our robot will wait on hold for GetHuman1964476 to get a Barnes & Noble rep on the line!
Always use the GetHuman Phone tocall Barnes & Noble. We wait on hold and get a rep on the line for you faster and for free!
First: share to improve GetHuman1964476's odds
Strength in numbers! Companies respond better when others are watching.
Before contacting them, items GetHuman1964476 may need:
Email on Account, Password, Purchase ID, Phone Number on Account, Name of Book, and Order number
The issue in GetHuman1964476's own words
My book has never been on sale. * clerks verified. I am not member. I have receipt. I paid *.** plus tax I then refunded as I bought book twice in error.I wanted to exchange for another book same ptice. You made me refund. You credited me member price so I received less than what I paid. I feel you cheated me . Not much but an issue. You can check I am non member and had receipt. Send me the balance. No where does It say if not a member we cheat you if you return item even with receipt
GetHuman1964476 did not yet indicate what Barnes & Noble should do to make this right.
I have an issue with Barnes & Noble too
How GetHuman1964476 fixed the problem
We are waiting for GetHuman1964476 to fix the problem and share the solution with the rest of us customers.
Follow this to see how it gets fixed
Do you have a customer issue as well?
We can help you get Barnes & Noble's attention and get better help faster. Tap below to get started.
Having Barnes & Noble issues too?
Get tips from pros & other customers, and get it handled faster:
For better results, write at least 100 characters
This email address isn't valid
Follow this issue
See how GetHuman1964476 fixes it.
This email address isn't valid

Barnes & Noble

Customer service issue
Reported by GetHuman1964476
Jan 14th, 2019 - 9 mons ago
I have an issue with Barnes & Noble too
Not resolved
Seen by 1 customer so far
Similar issue to 646 others
0 customers following this
Follow this issue to see how it gets fixed
Timeline
GetHuman1964476 started working on this issue
Jan 14th 8:37pm